1. Who We Are
Zoning Verified™ —
Privacy contact and scope
“Zoning Verified™” is a brand used for commercial and industrial advisory services. This Privacy Policy applies to the information
collected through this website and its forms, including inquiries you submit about leasing or buying commercial/industrial space.
Controller
Who handles your requests
We receive and manage website inquiries, then communicate with you about services you request.
Jurisdiction
British Columbia, Canada
Our practices are designed to align with BC PIPA and, where applicable, PIPEDA. :contentReference[oaicite:5]{index=5}
Brokerage
Related policies may apply
Brokerage/platform privacy policies may also apply where relevant (e.g., Royal LePage). :contentReference[oaicite:6]{index=6}
2. Information We Collect
What we collect —
and when
We collect information you provide directly (like your name and requirements) and limited information collected automatically
when you browse the site (like basic device/browser data).
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Contact details: first name, last name, email address, phone number.
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Inquiry details: business type, preferred area/corridor/city, size, budget, timeline, and notes you submit.
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Communications: messages you send us, and our replies (including call logs or email threads, where applicable).
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Technical data (automatic): IP address, device/browser type, pages viewed, approximate location (derived from IP), and timestamps (server logs).
Identity
Name
To identify your inquiry and communicate accurately
Contact
Email, phone
To respond, follow up, schedule tours/calls (if requested)
Requirements
Business type, size, budget, areas
To match you to suitable options and avoid wasting your time
Technical
IP, device, pages
To operate the site, prevent abuse, and troubleshoot issues
Please don’t submit sensitive information (health info, government ID numbers, banking info) through website forms unless we specifically request it for a lawful purpose.
3. How We Use Information
Purposes —
what we do with your info
Respond
Answer your inquiry
We use your contact details and message to respond, clarify requirements, and provide next steps.
Match
Find suitable options
We use your requirements (size/budget/area/use) to search and shortlist opportunities and share general guidance.
Operate
Run and protect the website
Technical data helps with site security, spam prevention, and troubleshooting.
Improve
Improve the Services
We may analyze aggregated, non-identifying trends (e.g., which cities are searched most) to improve content and performance.
Compliance
Meet legal obligations
We may keep records required by law, handle complaints, or respond to lawful requests.
Marketing
Only where permitted
If we send marketing, we’ll do so with appropriate consent and offer unsubscribe options.
4. Consent & Your Choices
Consent under BC PIPA —
express, implied, and limits
Under BC PIPA, consent can be express or implied in certain “obvious purpose” situations, and organizations should not require consent beyond what’s necessary to provide the service. :contentReference[oaicite:7]{index=7}
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Express consent: you actively agree (ex: submitting a form or checking a consent box where provided).✓
Implied consent: may apply where the purpose is obvious and you voluntarily provide the info (ex: you give contact info so we can reply). :contentReference[oaicite:8]{index=8}✓
Withdrawing consent: you can withdraw consent (subject to legal/contractual restrictions) by contacting us.
5. Cookies & Tracking
How the site works —
cookies and similar tech
We may use cookies or similar technologies for core site functions and to understand general site performance.
Cookies are small files stored on your device by your browser.
Essential
Site functionality
Used to make the site work reliably (security, load balancing, basic preferences where applicable).
Performance
Analytics (if enabled)
May measure aggregated traffic (pages viewed, time on site). You can usually manage cookies in your browser settings.
Marketing
Ads/remarketing (if enabled)
If used, these cookies help show relevant ads. Where required, we’ll request consent before setting them.
Cookie controls: Most browsers let you delete or block cookies. Blocking some cookies may impact site functionality.
6. Sharing & Disclosures
Who we share with —
and why
We do not sell your personal information. We may share information with service providers that help us operate the website,
receive form submissions, communicate with you, or manage leads — only as needed for those purposes.
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Service providers (processors): hosting, security, email, CRM/lead management, form processing, and IT support (as applicable).✓
Legal/Compliance: to comply with law, respond to lawful requests, or protect rights/safety.✓
Business transfers: if the business were reorganized, merged, or transferred, info may be shared as part of that process with appropriate safeguards.
In BC, individuals can complain to the Office of the Information and Privacy Commissioner for BC (OIPC) if they believe an organization isn’t meeting PIPA obligations. :contentReference[oaicite:9]{index=9}
7. Storage, Processing & Cross-Border
Where information is handled —
processors and locations
Our website and service providers may process information in Canada and/or other countries (for example, where cloud servers are located).
When information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed.
Cloud processing
Vendors and sub-processors
We may use vendors to host and route form submissions and communications. We expect them to protect information appropriately.
Minimum necessary
Purpose-limited sharing
We share only what a provider needs to perform the service (example: delivering form submissions to our inbox/CRM).
Accountability
We remain responsible
We remain accountable for personal information we control, including where handled by service providers.
8. Retention
How long we keep information —
and why
We retain personal information only as long as needed for the purposes described in this policy, or as required/permitted by law.
Retention may depend on the type of inquiry, whether you become a client, and regulatory/record-keeping obligations.
Inquiries
Short to medium term
Kept long enough to respond, follow up, and maintain reasonable business records.
Client files
Longer retention
If you engage services, records may be kept longer to support ongoing work, compliance, and dispute resolution.
Deletion
Secure disposal
When no longer needed, we delete, anonymize, or securely destroy information.
9. Security
Safeguards —
how we protect data
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of personal information.
No method of transmission or storage is 100% secure, but we aim to prevent unauthorized access, use, or disclosure.
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Access controls: limiting access to people who need it for the purposes described.✓
Transmission security: using HTTPS where available; secure integrations for form submissions.✓
Operational safeguards: monitoring for abuse, spam prevention, and basic logging for troubleshooting.
10. Your Rights
Access, correction, and complaints —
your control
BC PIPA gives individuals the right to request access to their personal information and request corrections, subject to limited exceptions. :contentReference[oaicite:10]{index=10}
Access
See what we have
You can request access to personal information we hold about you (subject to lawful exceptions). :contentReference[oaicite:11]{index=11}
Correction
Fix inaccuracies
You can request corrections to inaccurate or incomplete personal information. :contentReference[oaicite:12]{index=12}
Complaint
Escalate concerns
If unresolved, you can contact BC’s OIPC. :contentReference[oaicite:13]{index=13}
If PIPEDA applies to your situation (for example, certain cross-border/interprovincial activities), the Office of the Privacy Commissioner of Canada provides guidance on PIPEDA principles and expectations. :contentReference[oaicite:14]{index=14}
11. Changes to This Policy
Updates —
keeping it current
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The “Last Updated” date at the top indicates when the policy was most recently revised.
Minor updates
Clarity & formatting
We may edit wording for clarity without changing the meaning of how information is handled.
Material changes
New uses/sharing
If we materially change how we use or share personal information, we’ll update this page and, where appropriate, provide notice.
Your review
Stay informed
We encourage you to review this policy periodically.
